We endeavor to give you 100% satisfaction. If, however, you are not 100% satisfied with our services, please contact us at our official email address indicated on the site and we shall address your concerns.   If necessary we are prepared to provide a similar service of equal value to what you purchased and consider a full refund if necessary. However, due to the time sensitive nature of our membership product, any refund request must be initiated within 48 hours of completing a payment transaction.